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my name in forum


Aelaht-KT

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  • Aion Team

Thank you Alyta for trying to help out here!

And hi there friend! Sorry for the delay. I was looking into this and found the issue!

You were set to an "inactive" group, which cannot change their name. I have manually set you as "Daeva" now, so do let me know if you can change your name now. :) If not, send me a DM and I'll update it to your preference this one time, then you should be able to change it in the future!

Hope that helps!

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On 2/16/2022 at 1:23 PM, Rin said:

Thank you Alyta for trying to help out here!

And hi there friend! Sorry for the delay. I was looking into this and found the issue!

You were set to an "inactive" group, which cannot change their name. I have manually set you as "Daeva" now, so do let me know if you can change your name now. :) If not, send me a DM and I'll update it to your preference this one time, then you should be able to change it in the future!

Hope that helps!

Hey Rin! Could you please set me as Daeva as well? I'm unable to message you

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  • Aion Team

@Aelaht-KT You're so kind sending me a DM, thank you for doing that to make sure they got taken care of!

@GenericUser453 You should be set as a Daeva now and can change your name! Sorry about not being able to DM, I forgot that's not set for inactive folks either :/

If anyone else has a problem as an inactive account please do let me know here if you need!

As a minor heads up, I'm working on some clean up on the forums in the background to hopefully remedy this issue by either a.) automatically set them back as daeva or b.) completely clean out the backend  to where people just need to re-register very fast. I'll keep you all updated on what's officially happening as soon as I have more information and time! 

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2 hours ago, Rin said:

@Aelaht-KT You're so kind sending me a DM, thank you for doing that to make sure they got taken care of!

@GenericUser453 You should be set as a Daeva now and can change your name! Sorry about not being able to DM, I forgot that's not set for inactive folks either :/

If anyone else has a problem as an inactive account please do let me know here if you need!

As a minor heads up, I'm working on some clean up on the forums in the background to hopefully remedy this issue by either a.) automatically set them back as daeva or b.) completely clean out the backend  to where people just need to re-register very fast. I'll keep you all updated on what's officially happening as soon as I have more information and time! 

Thanks Rin! 🥰

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  • 8 months later...
On 2/16/2022 at 1:23 PM, Rin said:

Thank you Alyta for trying to help out here!

And hi there friend! Sorry for the delay. I was looking into this and found the issue!

You were set to an "inactive" group, which cannot change their name. I have manually set you as "Daeva" now, so do let me know if you can change your name now. :) If not, send me a DM and I'll update it to your preference this one time, then you should be able to change it in the future!

Hope that helps!

I'm having this same issue where I can't change my forum name. Could I have some help too? ^^

 

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42 minutes ago, GenericUser2512 said:

I'm having this same issue where I can't change my forum name. Could I have some help too? ^^

 

I wonder if there is a way for people's status to update themselves or if it has to be manual every time. 🤔

@GenericUser2512 Have you logged into the game recently or are you only trying to get onto the website?

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5 minutes ago, Alyta-DN said:

I wonder if there is a way for people's status to update themselves or if it has to be manual every time. 🤔

@GenericUser2512 Have you logged into the game recently or are you only trying to get onto the website?

Yeah I've been in the game for a while now. I just never used the forums as much until now.

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  • 4 weeks later...
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