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Sendlog when try open Aion, help please.


Angely-DN

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Hi, im trying to fix a problem with my laptop, everytime i open aion client is gives me sendlog, the only way to open it without sendlog is by using the 32 bits client the one runs horrible. Please help, i copy paste the sendlog text here.


Version of Editor.exe(64Bit_Client) : 0.0.0.0
Version of CrySystem.dll(64Bit_Client) : 6218.411.1101.13805
Engine : Cry_Client 
GameState : 0
LoadSlot State:0, Num:50
Entity Count(char/user) : 0/0
NCode : 14400
Crash Info :  
[(6816 :MultiThread) 2018/12/07 21:32:43]: =======================
an Access Violation in module MSVCR120.dll at 0033:00007FFD4D53C963.
exception handler called in the AION Server.
start at 2018/12/7 21:32:32
Error occurred at 12/7/2018 21:32:46.
C:\Program Files (x86)\NCSOFT\Aion\bin64\aion.bin 
4 processor(s), type 8664.
ClientLaunchedCount : 1 
Write to location 000000004E237000 caused an access violation.

-------------------Start-of-MemInfo----------------------------------------
Total Allocated Memory: 57016 KB, (CRT+PAGES) 540998 KB
CRT Allocated Memory: 30790 KB
Cache Allocated Memory: 26226 KB
Pages Allocated Memory: 510208 KB (Free:480768 KB / Wasted:3213 KB)
Free mem dist: 0(1K) 14(10K) 173(100K) 27(1M) 24(10M) 10(100M) 2(200M) 2(300M) 0(500M) 1(1G) tick:125
-------------------Start-of-SystemInfo-------------------------------------
[OS] Windows 8.1 Single Language 64-bit (6.2, Build 9200) (9600.winblue_ltsb_escrow.181015-1847) 
[DirectX] DirectX 11 
[Processor] Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz (4 CPUs), ~1.7GHz 
[Display0Vender] Intel(R) HD Graphics Family 
[Display0Memory] 1792 
[Display0driver_info] igdumdim64.dll 10.18.10.3910
[Display0Shader] vs:(3.0) ps:(3.0)
[Sound0Desc] Altavoces (Conexant SmartAudio HD) 
[Sound0HardwareID]  HDAUDIO\FUNC_01&VEN_14F1&DEV_510F&SUBSYS_17AA3802&REV_1001 
-------------------Start-of-DisplayInfo------------------------------------
[E1]<pak_cache> 1 
[E2]<brush> 0 <vege> 0 <stat> 0 <char> 0 <Anim> 0 / 0 
[E3]<entContext> 0 / 0 <sound> 0 (0) 
[E4]<envColor> 0 <LM> 0 
[E5]<prtRes> 0 <prtEff> 0 <fxcEff> 0 <decal> 0 <etc> 0 
-------------------End-of-DisplayInfo--------------------------------------
-------------------Start-of-RDisplayInfo----------------------------------------
RL:0, [OF:70000000, OF2:0, PF:0, PF2:0], [RNV:0, RNI:0], [EV:0]
DynVB : 52, 4096 - 0, 0
D2DImage: 
  : 427 224 512 256, 4337, 0 100 100 0, 0, 100
-------------------End-of-RDisplayInfo----------------------------------------
Thread[0] ???? ???? ????
-1 0   0   0   0  0   0 0 0

Registers:
RAX=0000000000000000 CS=0033 RIP=00007FFD4D53C963 EFLGS=00010207
RBX=0054005300A00000 SS=002b RSP=0000000045EBFBD0 RBP=00007FFD4D5DC500
RCX=00540052FFFFF040 DS=002b RSI=0000000000000000 FS=0053
RDX=0000000000000000 ES=002b RDI=000000004E237000 GS=002b
Bytes at CS:RIP:
f3 aa 5f eb 6d 49 b9 01 01 01 01 01 01 01 01 49 
Stack dump:
0000000045EBFBD0: 000000003DB4C700 00000000487CC95A 2AAAAAAAAAAAAAAB 00007FFD4D52F31C 0000000000000000 0000000000000000 000000004D836040 00000000000CB7BC
0000000045EBFC10: 00007FFD4D5DC500 00007FFD69781040 0000000000000000 00000000487CCE29 00007FFD4D5DC500 0000000000000001 00007FFD4D5DC500 00007FFD69859116
0000000045EBFC50: 00000000000CB645 00007FFD4D52F31C 0000000049366180 0000000000000000 00000000000CB645 000000003DB4C700 0000000000000000 0000000000000000
0000000045EBFC90: 0000000000000000 00000000484596FA 000000000000000E 0000000049366180 0054005300A00000 0000000049366180 000000003CB72C40 0000000000000000
0000000045EBFCD0: 0000000000000004 0000000080000080 0000000000000000 0000000049366180 00000000000CB7AD 0000000047F58905 000000000000014D 0000000000000001
0000000045EBFD10: 0000000000000001 00007FFD4D5DC500 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000
0000000045EBFD50: 00008A4900C50A21 0000000000000000 0000000000000000 00000000000004B0 0000000000000020 00007FFD6BE2395A 0000000000000000 0000000000000002
0000000045EBFD90: 0000000000554E45 0000000000000000 0000000000000000 00007FFD6BE238D4 0000000000000000 0000000000000000 0000000000000000 0000000000000000
0000000045EBFDD0: 00000000002087E0 00007FFD48CA9F8E 00007FFD48EE0F90 00007FFD48CD87B0 00000000000004B0 0000000005F3B980 00000000002B0000 00007FFD48CA99B1
0000000045EBFE10: 0000000000000000 00000000002B0000 0000000005F3B978 0000000000000000 0000000045EBFE30 0000000045EBFE30 0000000000000000 0000000000000000
0000000045EBFE50: 0000000000000000 00000000000004B0 0000000000000001 00007FFD48CA8122 0000000005F3B980 00000000002B0000 0000000005F3B500 0000000000000000
0000000045EBFE90: 0000000000000000 00007FFD4D523490 0000000000000000 0000000005F3A690 0000000005F3B500 00007FFD38BF4FB6 0000000005F3A690 000000003CF57980
0000000045EBFED0: 0000000000000000 0000000000000000 000000003CF5798A 0000000005F3B500 0000000000000000 00007FFD4D524F7F 000000000652D330 0000000000000000
0000000045EBFF10: 0000000000000000 0000000000000000 0000000000000000 00007FFD4D525126 00007FFD4D5DCB80 0000000000000000 0000000000000000 0000000000000000
0000000045EBFF50: 0000000005F3B500 00007FFD697813D2 00007FFD4D525024 0000000005F3B500 0000000000000000 0000000000000000 00007FFD4D525024 00007FFD6BDE54F4
0000000045EBFF90: 00007FFD697813B0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 00007FFD691619F0 0000000045EBED80 0000000045EBED80
0000000045EBFFD0: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000

Call Stack Information
00007FFD4D53C963  0000000045EBFBC8  memset+23 0001:000000000003B963 C:\Program Files (x86)\NCSOFT\Aion\bin64\MSVCR120.dll
Params: 00000000487CC95A 2AAAAAAAAAAAAAAB 00007FFD4D52F31C 0000000000000000
[MSVCR120.dll] Bytes at CS:RIP: f3 aa 5f eb 6d 49 b9 01 01 01 01 01 01 01 01 49 

000000003DB4C700  0000000045EBFBD0  0000:0000000000000000 
Params: 2AAAAAAAAAAAAAAB 00007FFD4D52F31C 0000000000000000 0000000000000000
[Unknown] Bytes at CS:RIP: 50 48 d9 38 fd 7f 00 00 f8 47 d9 38 fd 7f 00 00 

00000000487CC95A  0000000045EBFC20  CryModuleGetMemoryInfo+2253aa 0001:00000000008EB95A C:\Program Files (x86)\NCSOFT\Aion\bin64\Game.dll
Params: 00007FFD4D5DC500 0000000000000001 00007FFD4D5DC500 00007FFD69859116
[Game.dll] Bytes at CS:RIP: 48 8d 54 24 20 48 c7 44 24 28 00 00 00 00 48 89 

00000000487CCE29  0000000045EBFC90  CryModuleGetMemoryInfo+225879 0001:00000000008EBE29 C:\Program Files (x86)\NCSOFT\Aion\bin64\Game.dll
Params: 000000000000000E 0000000049366180 0054005300A00000 0000000049366180
[Game.dll] Bytes at CS:RIP: 85 c0 0f 84 cb 00 00 00 4c 8b 05 00 2b c2 00 48 

00000000484596FA  0000000045EBFCF0  CreateGameInstance+2a6a 0001:00000000005786FA C:\Program Files (x86)\NCSOFT\Aion\bin64\Game.dll
Params: 000000000000014D 0000000000000001 0000000000000001 00007FFD4D5DC500
[Game.dll] Bytes at CS:RIP: 85 c0 0f 84 2c 02 00 00 66 0f 6e 05 02 4d ad 00 

0000000047F58905  0000000045EBFEB0  0001:0000000000077905 C:\Program Files (x86)\NCSOFT\Aion\bin64\Game.dll
Params: 0000000005F3A690 000000003CF57980 0000000000000000 0000000000000000
[Game.dll] Bytes at CS:RIP: 85 c0 75 28 e8 62 06 50 00 ba 01 00 00 00 48 8b 

00007FFD38BF4FB6  0000000045EBFEF0  CryModuleGetMemoryInfo+2b926 0001:0000000000043FB6 C:\Program Files (x86)\NCSOFT\Aion\bin64\CrySystem.dll
Params: 000000000652D330 0000000000000000 0000000000000000 0000000000000000
[CrySystem.dll] Bytes at CS:RIP: 84 c0 74 c4 c6 83 0e 01 00 00 01 b8 01 00 00 00 

00007FFD4D524F7F  0000000045EBFF20  beginthreadex+107 0001:0000000000023F7F C:\Program Files (x86)\NCSOFT\Aion\bin64\MSVCR120.dll
Params: 00007FFD4D5DCB80 0000000000000000 0000000000000000 0000000000000000
[MSVCR120.dll] Bytes at CS:RIP: 8b c8 e8 0e 00 00 00 90 8b c8 e8 d6 d6 ff ff 90 

00007FFD4D525126  0000000045EBFF50  endthreadex+192 0001:0000000000024126 C:\Program Files (x86)\NCSOFT\Aion\bin64\MSVCR120.dll
Params: 00007FFD4D525024 0000000005F3B500 0000000000000000 0000000000000000
[MSVCR120.dll] Bytes at CS:RIP: cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc 

00007FFD697813D2  0000000045EBFF80  BaseThreadInitThunk+22 0001:00000000000003D2 C:\WINDOWS\system32\KERNEL32.DLL
Params: 00007FFD697813B0 0000000000000000 0000000000000000 0000000000000000
[KERNEL32.DLL] Bytes at CS:RIP: 8b c8 ff 15 96 18 12 00 cc f6 04 25 d0 02 fe 7f 

00007FFD6BDE54F4  0000000045EBFFD0  RtlUserThreadStart+34 0001:00000000000144F4 C:\WINDOWS\SYSTEM32\ntdll.dll
Params: 0000000000000000 0000000000000000 0000000000000000 0000000000000000
[ntdll.dll] Bytes at CS:RIP: eb 1f ff 15 d4 bc 12 00 48 8b ce ff d7 8b c8 e8 


    Module list: names, addresses, sizes, time stamps and file times:
C:\Program Files (x86)\NCSOFT\Aion\bin64\binkw64.dll, loaded at 0x02240000 - 282624 bytes - 4af2f9b2 - file date is 12/2/2018 18:40:48
C:\Program Files (x86)\NCSOFT\Aion\bin64\TextEngine.dll, loaded at 0x05110000 - 74240 bytes - 5bdacb12 - file date is 12/2/2018 18:35:22
C:\Program Files (x86)\NCSOFT\Aion\bin64\dbghelp.dll, loaded at 0x07370000 - 1509376 bytes - 42b8cc2d - file date is 12/2/2018 17:25:56
C:\Program Files (x86)\NCSOFT\Aion\bin64\CryPhysics.dll, loaded at 0x43350000 - 1358336 bytes - 5bdacb44 - file date is 12/2/2018 17:25:56
C:\Program Files (x86)\NCSOFT\Aion\bin64\CryMovie.dll, loaded at 0x436b0000 - 962560 bytes - 5bdacb16 - file date is 12/2/2018 17:25:56
C:\Program Files (x86)\NCSOFT\Aion\bin64\XRenderD3D9.dll, loaded at 0x43c80000 - 3681280 bytes - 5bdacbe1 - file date is 12/2/2018 18:35:24
C:\Program Files (x86)\NCSOFT\Aion\bin64\CryInput.dll, loaded at 0x448c0000 - 32768 bytes - 5bdacafb - file date is 12/2/2018 17:25:56
C:\Program Files (x86)\NCSOFT\Aion\bin64\CrySoundSystem.dll, loaded at 0x46c30000 - 387584 bytes - 5bdacb05 - file date is 12/2/2018 17:25:56
C:\Program Files (x86)\NCSOFT\Aion\bin64\fmodex64.dll, loaded at 0x46cb0000 - 1387008 bytes - 4f5d9fd6 - file date is 12/2/2018 17:25:56
C:\Program Files (x86)\NCSOFT\Aion\bin64\CryFont.dll, loaded at 0x47300000 - 635904 bytes - 5bdacb0f - file date is 12/2/2018 17:25:54
C:\Program Files (x86)\NCSOFT\Aion\bin64\CryEntitySystem.dll, loaded at 0x473a0000 - 600064 bytes - 5bdacb0c - file date is 12/2/2018 17:25:54
C:\Program Files (x86)\NCSOFT\Aion\bin64\CryAnimation.dll, loaded at 0x477c0000 - 1766912 bytes - 5bdacb58 - file date is 12/2/2018 17:25:54
C:\Program Files (x86)\NCSOFT\Aion\bin64\Cry3DEngine.dll, loaded at 0x47990000 - 2466816 bytes - 5bdacc23 - file date is 12/2/2018 17:25:54
C:\Program Files (x86)\NCSOFT\Aion\bin64\Game.dll, loaded at 0x47ee0000 - 30503096 bytes - 5bdad189 - file date is 12/2/2018 17:17:56
C:\Program Files (x86)\NCSOFT\Aion\bin64\LIBEAY32.dll, loaded at 0x49c00000 - 1814016 bytes - 53fc5f67 - file date is 12/2/2018 17:17:54
C:\WINDOWS\SYSTEM32\d3dx9_38.dll, loaded at 0x54d80000 - 4991496 bytes - 48338397 - file date is 5/30/2008 14:11:46
C:\Program Files (x86)\NCSOFT\Aion\bin64\steam_api64.dll, loaded at 0x55270000 - 169152 bytes - 53ff9834 - file date is 12/2/2018 18:35:22
C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957\MSVCR80.dll, loaded at 0x56980000 - 796672 bytes - 520b0ac2 - file date is 8/16/2013 21:06:24
 

 

 

I hope anyone can help me.

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