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error 02015

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whenever i launch the game it makes me update it and then it just stops and a window pops op sayin g something like " cannot open file please check if being used or antivrus progam" or something like that. it then says E02015 and a bunch of random letters and bin32/AION.bin or bin64/aion.bin (was doing bin64 first now its doin bin32) and ive treid to rename bin64/bin32 and delete them but it says i need to be an idministartor which i am, and then i cant file repair  because the same error pops up.

so is there a fix to this or do i need to uninstall?

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