Arctic

@Gabrielis-KT @Arhangelos-KT @Valedia-DN Thanks for bringing this to our attention. I'll share this info with our web team to see what's going on here.

Hi everyone, Tomorrow's maintenance update is just around the corner, and is expected to begin at 6am Server Time (4am PT / 7am ET / 11am UTC), and last for approximately 3 hours. A full list of changes is available below: Events Daeva Dash: Fast and the Furriest event will begin and run until 1/13. A boost event will begin and run until 1/13. Players will earn +100% XP and +100% AP. Quest Fixed an issue where Lakrum GP quests were obtainable after the Unshackled Fate update. Affected quests will be deleted. Localization/Text Fixed an issue where some manastone item names were reverted in the Unshackled Fate update. Fixed an issue where some tutorial quest text was getting cut off. Fixed an issue where some game team credits were showing up in Korean. Fixed an issue where some quest cutscenes were missing subtitles. A quick note - the boost event starting this week was originally planned to start on 12/16. However, after seeing feedback regarding the need for additional AP and XP sources, we thought it best to start it two weeks early, but keeping the same end date. We hope you enjoy it while we work with the dev team for a better solution.

To the discussion re: BCM Skins, when I first joined I asked the community to help me generate a prioritized list of changes / areas that needed attention. Skins are in the bottom-third of the list, even after being shared with the playerbase for review. However, I do know we continued discussing it internally because it was a feature we wanted to implement. It's great to see it come up as a discussion topic. Where would those of you in this thread place it, if you could? Here's a link to the list as we last left it: https://imgur.com/a/BIEJ8r8

Hi Nalariel, thanks for the questions! I can't speak to Classic at the moment, but I just asked the team about BCM. It sounds like it is a thing we would like to do, but it faces a wall due to prioritization of other tasks. That said, if there is enough community support it could possibly be moved up the queue! @Audre-KT I was attempting to convey that you are all talking about it, and we are internally as well. I thought we all agreed we haven't had player-dev discussions about it yet... I could have given my phrasing more care. Maybe not politics after all

@Audre-KT Decisions around the guaranteed ultimate transform feature have been under a lot of discussion lately (internally as well as with the community). We're committed to providing clarification in our next Community Update, which is tentatively planned for Thursday, 11/19. Hopefully it contains the details you're looking for!

Thanks for sharing this feedback @Hoarror-KT. I'll discuss with the team to see how we can ensure that decisions like this are surfaced earlier. I can't speak to the reasoning, as I have none of those details, but I can look to get those details to share with everyone in our next community update - which is currently planned for next Thursday. As to your 7.7 inquiries, please know that our recent posts on social media were an effort to address precisely this feedback. We wanted to share that 7.7 is coming, and provide some high-level details. Unfortunately, the details which many are interested in do not become available until much closer to the patch's release, so look forward to more detailed articles over the next week or so. If there are specific ways we can improve these high-level detail posts (besides dates, which are always subject to change), let us know! I know for my case, I am all ears.

Tomorrow is most certainly not our 7.7 patch. We have a number of articles still to come discussing the 7.7 patch's content before we ship it live. Tomorrow is merely to migrate our servers, and conclude the events which have ended.

Greetings Daevas! Tomorrow, we will have an extended maintenance window as we change server hosting to AWS. These AWS servers are located in the state of Virginia. We expect for the transition to begin at approximately 6am Server Time (4am PT / 7am ET / 11am UTC), and last for approximately 8 hours and 45 minutes if all goes well. Thanks for your patience while we work to keep the Aion experience as rewarding as possible - and we'll look forward to bringing the servers back online as soon as we can tomorrow! Update: As a reminder and for those who may not have seen, the Pumpkin King's Haunt and Harvest Revel Transformation promotions will also conclude tomorrow.

Down in the comments? Without question @Falcy-DN

Hello everyone, we will be conducting our weekly server maintenance tomorrow at 5am Server Time (4am PT // 7am ET // 11am UTC). We expect the downtime to last for approximately 2 hours 45 minutes. The maintenance patch will implement the following changes: Dream World event will end and related rewards will be removed from Lugbug Missions. Use up any remaining 11th Anniversary Coins. Daeva Ranger event will end. Fixed an issue that could cause clients to crash during sieges. Fixed an issue where some required objects wouldn't spawn properly in Qubrinerk’s Monster Cubic Lab. Thank you, and happy hunting! Update: As the GP season has ended, GP was reset and players were sent Gold Ingots.

Hi again everyone, This is not the feedback we were hoping to see, and it's clear we missed the mark with our first attempt. We'd like to try again: Rather than retrieving the transformations and items, we'd like to pivot our response by instead sending all players an [Event] Locked Hanbok Pixel Transformation Contract Selection Box (4 Types) via survey. Since some players already used their key on the box they acquired for free initially, this will only impact players who still have a key. Based on the feedback we've seen, we will also be adding [Event] Honey Songpyeon x10 to the survey. Finally, we want to acknowledge the difficulty in obtaining Pine Needles, so we intend to add a free daily Pine Needle (10x) Bundle to the store through 10/21. We hope this solution feels more appropriate. Thanks for taking the time to write your thoughts to us here on the forums; it's because of your passion we can respond like this at all. Let us know what you think - we'll all keep watching here.

Hey team - so I know everyone has been really curious to see how this is going to play out! There will be a lot of work on our side to address this, but here's the plan: In total, about 300 players obtained the item in question before the merchant was taken down. We're going to be retrieving the items or transformations, or any results generated due to them. In cases where the once-per-account Key was used, we will be restoring it so the items can be earned fairly. Beyond this, we won't be taking further punitive actions as the actions will not have a significant impact the game economy or overall health. On Wednesday, we will re-deploy the Merchant and you can begin spending your event currency, which will we will not be resetting. Because players effectively lost a week of progress, we'll be providing a survey with the following items (Basically, all the non-transformation, non-cosmetic items available from the merchant this past week): - [Event] Dimensional Hourglass (120 min) Bundle x1 - [Event] Consumables Bundle x5 - [Event] Legendary Blood Mark Bundle x2 - [Event] Instant Return Scroll Bundle x3 - [Event] Lugbug's Boon - Single-use Ticket Bundle x3 - [Event] Experience Mark Bundle x5 This survey will be available for one week, until maintenance on 10/14. Hopefully this provides some much-desired info and thanks so much to those of you who've shown patience while we worked this out.

Unfortunately, a fix for this issue was dependent on the development team in Korea. Since their weekend began earlier, and ours ends later, this particular fix took some additional time. Hope the transparency helps convey some ease. Rest assured, we are looking to have things back as they should ASAP, and thank you for your patience.

Absolutely, I checked with the team and these will almost certainly be going out today.

Hi everyone, I've gotten confirmation that a Server Rollback is not in the cards here. We are discussing other potential solutions, but for those concerned about a rollback, it is effectively not being considered.

Hi everyone, One of the items on the Harvest Festival event merchants had its price set incorrectly. Until we address the issue, we have temporarily disabled the related event merchants, and we will update you once the issue has been resolved. Thanks for your understanding.

Hello everyone! We will be conducting our weekly server maintenance tomorrow at 5am Server Time (4am PT // 7am ET // 11am UTC). We expect the downtime to last for approximately 2 and a half hours. Notes on the maintenance are below: Event Changes Shugo Sweep event will end. Class Master event will end. Harvest Festival event will begin. Steraki's Special Stigma Bundle Promotion will begin. Daeva Ranger event missions will end and will be replaced with Harvest Festival event missions. Gameplay Updates 4 new Legendary transformations and 5 associated transformation collections, will be available. Added missing Legenday transformation potions to bundles obtained from Shugo Sweep. Added a level requirement for interacting with boxes related to the secret arenas in Inggison and Gelkmaros. Localization/Text Updates Fixed an issue where some Daevanion skill books referred to incorrect skill names. Fixed minor typos in several skill and item descriptions. Fixed an issue where some Magic Resist manastones were named Magic Defense instead. Fixed an issue where some bundle items used outdated terms in their names.

Rewards will be distributed via survey (once per acct per server) @Kazzer-KT

Due to a technical limitation with the way point-gathering Event Lugbug Missions work, we'll be prematurely ending the Daeva Ranger Event Lugbug missions on 9/30, to make way for a new event starting that day. We considered the extreme difficulty of some of the Daeva Ranger missions when making this decision. In order to make up for any lost progress related to this, we'll be providing the following: 1. (5x) [Event] Wicked Gracheni's Vault Bonus Entry Scroll 2. (15x) Event Coin Bundle We have also added Event Coins to the new event's missions, so you'll be able to gather approximately the same amount as if you had fully finished Daeva Ranger's. Thanks for understanding!

Hello everyone! A planned Maintenance is in place for tomorrow beginning at 4am PT. We expect downtime to last for up to 3.5 hours, until 7:30am PT. Changes being implemented are detailed below: Content Changes Aetherforge Masters begins! Now through September 2, new Aetherforging crafting recipes are being added to your characters, allowing you to obtain elusive, powerful gear. See our news post for additional details. Shattered Abyssal Splinter will return after its hiatus. A survey with related items will be made available until maintenance on 8/5. A +200% EXP boost event (300% total XP) begins, and will last until maintenance on 8/19. The enchantment rate for Stigma Enchantment Stones will be permanently increased to 30% when used on Stigmas of +9 or higher enchantment level. Gameplay Bug Fixes Fixed an issue where the 12th Altar merchant would sometimes spawn inside terrain or otherwise be in an inaccessible area. Localization/Text Fixes Removed developer text visible in some NPC dialogs. Fixed the Abyss Core map not displaying some icons when accessed via certain methods. Fixed a typo in the description of Blessed Ultimate Paragon Enchantment Stone. The soul healers Matias and Gallia in Inggison and Gelkmaros will now have a Divine Soul Healing function. Updated some skill names being used in the descriptions of Stigmas for Absolute Zero, Stone Scour, and Annihilation. Updated the Daevanion skill book for Minstrel's Revenge so its name reflects the correct skill learned. Known Issue Some Magic Resist manastones are incorrectly labeled as Magic Defense. Enjoy! https://imgur.com/a/CPoPj9K https://imgur.com/t/mrpuckett/SuSx6b8 https://imgur.com/a/Hn6wFc6