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  1. Hi everyone, The team would like to share that an emergency maintenance will soon take place, at approximately 3:30 PT / 5:30 CT, and will last for approximately 90 minutes. In addition, the team would like to share the updates below with you all regarding some known issues which are related to this maintenance: FIXED: 23rd Premium Reward now has Group Stigma Summoning Stone added FIXED: The Daeva Pass Season 14 level 8 jump is now currently working. +7 levels will be added to current level on Daeva Pass for those who had premium Daeva Pass for Season 13 Players who have already reached level 39 or above will receive compensation. Compensation will be announced soon. FIXED: The Beginners pass is now correctly priced at 400 Quna Compensation will be delivered to the players who purchased Beginners Pass at 1320 Quna.
  2. Greetings Daevas, As a follow-up to our Server Consolidation surveys, we wanted to share that we will have decided to move forward with consolidating the Israphel and Siel servers for Aion Classic. We hope to release details within the next few weeks, but wanted to provide you with as much heads-up as possible. Thank you!
  3. Hi everyone - we'd like to share an update about the ongoing technical issues with Siege. We have done our best to make a few attempts to fix these issues, and while there was some progress, we're expecting this to take a few more weeks with consideration of the upcoming holiday and wanted to make sure we provide full visibility with everyone. This release in NA is the first region outside of Korea, and through this first-time experience, we have also learnt that balancing content on a per-region basis is rather challenging without unintentionally impacting the values on other regions. There's certainly more to it, but we wanted to shed some light on the core of this issue and explain why it’s taking some time to get resolved. We hope to be able to fully resolve this issue as soon as possible next year. As always, we truly appreciate your support for the game, as well as all your valuable constructive feedback. We want to make sure we listen to your voices and thank you for your patience wholeheartedly. We will be looking to issue some compensation rewards soon and keep you posted.
  4. The team talked about the latter on Monday, and while we can't commit to anything at the moment it's definitely on our radar. Hopefully I can get an update on this and have something more to share soon. I'll check on the first - I know general siege HP values are under the microscope though.
  5. Greetings Daevas, This week, our maintenance for Aion Classic will begin at 5am Server Time (4am PT / 7am ET / 11am UTC). We expect the servers to resume operation approximately 2 hours 15 minutes later. After maintenance, we will begin the new Halloween event for Aion Classic. Visit our new blog post which includes details about the event so that you can be prepared! Thank you, and enjoy!
  6. Hi everyone, While we had hoped to be able to share messaging on the merge prior to today, we were forced to delay the sharing of these details until tomorrow. However, at this point we can say that you can confidently look for them tomorrow a.m. Thank you!
  7. Hi everyone, Our apologies for today's notes being delivered later than usual. For tomorrow's maintenance schedule, please expect downtime to begin at 6am Server Time (4am PT / 7am ET / 11am UTC). We are expecting a downtime of approximately 3 hours 30 minutes. We hope to have details surrounding the Server Merge available by the end of this week, or Monday next week. Thank you!
  8. Hey ya'll - I will take a look into this with our Game Team. I do know we recently added a formally supported Chat Filter. Currently, the team member I was working on this with is out on vacation for a week, but my hope is that when he returns we can share more information on how to utilize it. It sounds like Cerae and others are figuring out how to leverage the tool, but we'll def share more details soon on it. Sorry to hear that it might have interrupted your existing filter tools
  9. Way to be awesome @Forthyn - Asmodaes Pea-k! I went ahead and featured this for a little bit, for anyone who might benefit from it
  10. Hi everyone, To accompany this week's launch, we'd like to send everyone level 10 and above a survey along with some gifts! Please complete the survey and receive the following: 1x Quick Polar Bear Candy Box (3 Candies) 10x Life Potion 10x Mana Potion 10x Running Scroll 10x Mana Scroll 10x Awakening Scroll Look forward to the survey soon!
  11. Hi everyone. We will be conducting a brief maintenance this morning to allow us to adjust the Season End dates so that they end in advance of Wednesday's maintenance. The maintenance will be brief in nature and services should be back online shortly. Thank you!
  12. Hello everyone! Tomorrow, we will be having server maintenance beginning at 6am Server Time (4am PT / 7am ET / 11am UTC). We expect downtime to last approximately 2 hours 30 minutes, and it will be bringing along the following changes / updates: Events Garden of Growth will end and the auto-hunting UI will be removed. Stolen Hearts will begin. Manastone Mayhem will begin. Bonus instance drops will be added to some end-game instances. Text/Localization Fixed some typos and incorrect terms in item names. Now get ready, and good luck in collecting those chocolates!
  13. Hello everyone. Tomorrow we will be conducting routine maintenance beginning at 6am Server Time (4am PT / 7am ET / 11am UTC). We expect downtime to last approximately 2 hours 15 minutes and it will include the following changes: Removed Luna Materials from Contaminated Underpath, and added a Luna Material Bundle to a daily Lugbug Mission for each race to hunt monsters in Inggison (Elyos) or Gelkmaros (Asmodian). For more information on this change visit our post on the topic. After reviewing player feedback, we've added Event Coins to monster drops within Garden of Growth to improve the overall rewards for this event. Fixed an issue where some monsters in Garden of Growth would not drop renown tonics. Changed the name of [Event] Elegant Hanbok to [Event] Refined Hanbok, to avoid a name conflict with an older item. Thank you!
  14. Hello everyone! We're happy to share that we will soon be bringing back Contaminated Underpath this coming Wednesday February 3. After our investigation, we have determined that it would be best to remove and reallocate the Luna materials which dropped in the instance. To account for this, a bundle will be added to the daily Lugbug Mission which will provide you with Luna materials at the same rates as the top-tier bundle from Contaminated Underpath. In exchange, all you'll need to do is take care of some Monsters in the surrounding areas! We hope this change turns out to be a positive development for everyone, and thank you for the patience while we looked into the issue. Happy Hunting out there!
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