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Roseae

Aion Team
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Everything posted by Roseae

  1. Hello Daevas, We deeply regret the recent series of partial outages that have impacted our servers over the past few days. Our team is diligently investigating the instability in our systems, which has led to the game not functioning as expected. We kindly ask for your patience as we work towards restoring normal service. We sincerely apologize for any inconvenience this issue may have caused. Best regards, The Aion Team
  2. Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion Classic. Downtime will begin at 3PM PDT / 5PM CDT / 7PM EDT / 10PM UTC, and will conclude after approximately 7 hours. UPDATE (6:30PM PDT): The scheduled maintenance has been completed Siel/Nezekan Server Merge Server Merge Details Enchantment Stone Fell in Tempus Event Begins Duration: September 19 – October 3 Treasure Chest in Dredgion Event Begins Duration: September 19 – October 3 Server Merge EXP/AP/Drop Boost Event Begins Duration: September 19 – October 17 Store Update: Autumn Casual Outfit Sales Begins Duration: September 19 – October 3 Siel's Aura 90-day Breezy Daily Gift Bundle Begins Duration: September 19 – October 3 Jackpot Kinah Monster Ends Empyrean Lord's Support (Survey) Ends Manastone Pass Ends Thank you! The Aion Team
  3. Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion. Downtime will begin at 3PM PDT / 5PM CDT / 7PM EDT / 10PM UTC, and will conclude after approximately 4 hours. 14th Anniversary Events Begins Duration: September 19 – October 17 Growth Bundle Sales Begins Duration: September 19 – October 3 AN Daeva's Pass - Season 13 Begins Duration: September 19 – October 17 Season Ends: October 15 Glory Point Reset Attendance Event Ends Apsaranta Field Battle Ends Apsaranta Buff Event Ends Paragon Equipment Promotion Ends Store Update: Autumn Casual Outfit Ends Daily Luna Material Gift Ends Empyrean Lord's Gift Ends Issues Fixed: Fixed an issue where Kerub's Quick Guide Season was displaying an incorrect duration Known Issue: The item name and description for the Daeva Pass Level 44 Cosmetic Bundle are not displaying Thank you! The Aion Team
  4. Hello Daevas, We are currently experiencing a partial outage affecting some of our servers. Our team is diligently investigating the instability in our systems, which has led to the game not functioning as expected. During this period, users may encounter disconnections and timeouts. We kindly ask for your patience as we work towards restoring normal service. We sincerely apologize for any inconvenience this issue may have caused. Best regards, The Aion Team
  5. Hello Daevas, We are currently experiencing a partial outage affecting some of our servers. Our team is diligently investigating the instability in our systems, which has led to the game not functioning as expected. During this period, users may encounter disconnections and timeouts. We kindly ask for your patience as we work towards restoring normal service. We sincerely apologize for any inconvenience this issue may have caused. Best regards, The Aion Team
  6. Greetings Daevas, The team would like to share that an emergency maintenance will soon take place today, at approximately 12:40 am PDT / 7:40 am UTC / 2:40 am CDT, and will last for approximately 3 hours. Expected server downtime is currently tentative and subject to change. We apologize for any inconvenience, and greatly appreciate your patience! Thank you! The Aion Team
  7. Greetings Daevas, The team would like to share that an emergency maintenance will soon take place today, at approximately 1:00 am PDT / 8:00 am UTC / 3:00 am CDT, and will last for approximately 3 hrs. Expected server downtime is currently tentative and subject to change. UPDATE (9/16): We apologize for the confusion. Server maintenance rescheduled for 1:00 am PDT / 8:00 am UTC / 3:00 am CDT We apologize for any inconvenience, and greatly appreciate your patience! Thank you! The Aion Team
  8. Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion. Downtime will begin at 3PM PDT / 5PM CDT / 7PM EDT / 10PM UTC, and will conclude after approximately 2 hours 30 minutes. Apsaranta Shugo Legion Event Item/NPC Removal Event Item/NPC Removal [Event] Shugoling Legion Coin NPC Moarahnerk Yornunerk’s Workshop Promotion – Paragon Rewards Promotion Distribution Thank you! The Aion Team
  9. Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion Classic. Downtime will begin at 3PM PDT / 5PM CDT / 7PM EDT / 10PM UTC, and will conclude after approximately 2 hours 15 minutes. Winter Holiday in August Ends Every Day with Aion Ends Classic Summer Festival Bundle II Sales Ends UPDATE (9/12) Issue Fixed: Fixed an Issue with Agents of the Empyrean Lord (Agent Battle) Item Drop We deeply regret any inconvenience caused by the Agents of the Empyrean Lord Item Drop Issue. We are actively exploring options to provide compensation to those affected by this problem and will provide further updates shortly. Thank you! The Aion Team
  10. Greetings Daeva, We are aware that some players lost their Incomplete Yornforged Weapon Selection Boxes, which were earned during the previous 'Shugo Event Pass Season 2' event, due to the item deletion that occurred during the Yornurnerks Workshop Promotion on August 22. We deeply regret any inconvenience this may have caused. If your Incomplete Yornforged Weapon Selection Box was among those removed, please submit a ticket to our Customer Support team. We will promptly restore your lost item without requiring any tokens from you. Once again, we apologize for any inconvenience and sincerely appreciate your continued support. Sincerely, The Aion Team
  11. Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion. Downtime will begin at 3PM PDT / 5PM CDT / 10PM UTC, and will conclude after approximately 2 hours 30 minutes. The following changes will be coming to the game during this maintenance: Summer Vacation Galore Event Ends Event Item/NPC Removal Jumping Daeva Event Ends Apsaranta Shugo Legion Ends Event Item/NPC Removal on September 12 [Event] Shugoling Legion Coin Yornunerk’s Workshop Promotion – Paragon Rewards Promotion Distribution September 12 - We extend our formal apologies for the delay Daily Luna Material Gift Survey Begins Duration: September 5 – September 19 Empyrean Lord’s Gift Login Event Begins Duration: September 5 – September 19 Paragon Equipment Promotion Begins Duration: September 5 – September 19 Blessed Ultimate Paragon Enchantment Stone – 200 BCC Blessed Ultimate Paragon Enchantment Stone Bundle x30 – 4000 BCC Blessed Ultimate Paragon Enchantment Stone Bundle x50 – 7000 BCC +5 Paragon Equipment Bundle – 3500 BCC +6 Paragon Equipment Bundle – 5000 BCC +7 Paragon Equipment Bundle – 6800 BCC Store Update: Autumn Casual Outfit Duration: September 5 – September 19 Autumn Casual Outfit – 640 BCC Autumn Casual Hair Accessory – 320 BCC Autumn Casual Bundle – 920 BCC Known Issue: Some of the Summer Vacation Galore Event Monsters/Effects remain in Sanctum/Pandemonium To be removed on September 12 Thank you! The Aion Team
  12. Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion Classic. Downtime will begin at 3PM PDT / 5PM CDT / 10PM UTC, and will conclude after approximately 2 hours 30 minutes. The following changes will be coming to the game during this maintenance: Winter Holiday in August Ends Every Day with Aion Ends Event Ending on September 12 Classic Summer Festival Bundle II Sales Ends Manastone Pass Begins Duration: September 5 – September 19 Season Ends: September 17 Jackpot Kinah Monster Event Begins Duration: September 5 – September 19 Empyrean Lord's Support Survey Event Begins Duration: September 5 – September 19 [Event] Stormwing Egg (15 days) [Event] Lodas Amulet III [Event] Administrator's Boon (1 Day) [Event] Consumables Bundle Daeva Settlement Support Box Survey Begins Duration: September 5 – September 19 [Event] Level 1 Daeva Settlement Support Box (30 days) Server Merge UPDATE (9/4): Thank you! The Aion Team
  13. Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion. Downtime will begin at 3PM PDT / 5PM CDT / 10PM UTC, and will conclude after approximately 2 hours. The following changes will be coming to the game during this maintenance: Server Stabilization Thank you! The Aion Team
  14. Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion Classic. Downtime will begin at 3PM PDT / 5PM CDT / 10PM UTC, and will conclude after approximately 2 hours 15 minutes. The following changes will be coming to the game during this maintenance: Enchantment Stone Bundle Sales Ends Sailor Swimwear Sales Ends Daeva Pass Season 27 Ends Daeva Pass Season 28 Begins Pass Duration: August 29 - September 26 Season Ends: September 24 Known Issues: Fixed an issue where the title of other players couldn't be viewed when teleported to a different zone while using the Shift+F12 function. Server Merge Announcement (Siel/Nezekan) - September 19th We are aware that many players have been requesting a server merge, and thanks to your suggestions we have reached a decision to proceed with the consolidation of the Nezekan and Siel servers for Aion Classic. The goal of this merger aims to create a smoother and more enjoyable gaming experience for all Aion Classic players. Server Merge Schedule: Tuesday, September 19th, 2023 Server Merge Plan: Siel Server + Nezekan Server → Siel Server We will be providing full details and conditions regarding this server merge on September 5. However, we wanted to give you as much advance notice as possible. In the meantime, please feel free to post any questions you might have about this server merge in the comments section. We will make every effort to address your questions and concerns in a comprehensive article FAQ to be published in the near future. We are trying to get these issues fixed as soon as possible and will keep posted. Thanks to those of you who reported it to us, and we very much appreciate your patience in the meantime! Thank you! The Aion Team
  15. Congratulations to the following players for being among the first to defeat Tiamat and complete the Dragonlord's Throne: Telos! Defeating Tiamat is no small feat, and your accomplishment is a testament to the dedication, teamwork, and strategic brilliance that you and your fellow adventurers have displayed. Let's celebrate their outstanding achievement: Lily - Chanter Gladiator - Gladiator Temp - Templar Ogom - Assassin Deal - Sorcerer Pink - Cleric They'll be receiving a Stigma through in-game mail as a token of their success.
  16. Greetings Daevas, The Katalam server experienced an outage this morning and was unavailable for approximately 50 minutes. As compensation for this issue, we would like to give out following items via Survey. The survey will be available to level 10~85 players only once. Ends on July 17, 2023. 12 x [Event] Stormwing Development Coin (Storm Token) 5 Luna Materials Bundles 1 Ultimate Extreme Enchantment Stone We sincerely apologize for the inconvenience.
  17. Greetings Daevas, The team would like to share that an emergency maintenance will soon take place today (May 24, 2024), at approximately 2:20 am PDT / 9:20 am UTC / 4:20 am CDT, and will last for approximately - minutes. Expected server downtime is currently tentative and subject to change. The following items will be addressed during this maintenance: Fixed an issue with the NPC Triniel and Vaizel, incorrect Sacred Relics are being given. If you have additional issues or concerns, please feel free to submit a support ticket at https://us-support.ncsoft.com/faq/aionncw Again, we apologize for any inconvenience, and greatly appreciate your patience! Known Issue: NPC Cruel Airo has a localization issue on her dialogue - Issue will be fixed on 5/30 Thank you! The Aion Team
  18. Greetings Daevas, Since the 2.7 Content Update was released on May 9, we have noticed the teleport system becoming intermittently unavailable for the Revenant (Executor) class in Sanctum (Elyos) and Pandemonium (Asmodian). We applied a hotfix for the issue but upon further investigation discovered that players who have updated the game before the hotfix was released are still experiencing the issue. If you are still experiencing this issue, you will need to reinstall your client completely. We sincerely apologize for the any inconvenience this may cause. We've also noticed that some players haven't completed the prerequisite quests to use the teleport. Please note that this will also block you from teleporting to other regions using teleporter NPC. Thank you, The Aion Team
  19. Greeting Daevas, Website and Launcher logins will become temporarily unavailable on Tuesday, May 9th at 1 PM. PDT (22:00 UTC). However, players already in-game will not be disconnected. Please note that services like the purchase of Black Cloud Coin, or account setting changes via the web will also be unavailable. This interruption will carry through the scheduled game maintenance on 5/9, but the normalization of web and launcher logins is expected before the game servers are open to the public. We appreciate your continued support and apologize for the inconvenience. The Aion Team
  20. Greeting Daevas, Website and Launcher logins will become temporarily unavailable on Tuesday, May 9th at 1 PM. PDT (22:00 UTC). However, players already in-game will not be disconnected. Please note that services like the purchase of Quna and Siels Aura, or account setting changes via the web will also be unavailable. This interruption will carry through the scheduled game maintenance on 5/9, but the normalization of web and launcher logins is expected before the game servers are open to the public. We appreciate your continued support and apologize for the inconvenience. The Aion Team
  21. Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion. Downtime will begin at 3:00 pm PDT / 10:00 pm UTC / 5:00 pm CDT and will conclude after approximately 3 hours 30 minutes. Aion Maintenance Notes The following changes will be coming to the game during this maintenance: New Transformation has been added Rank Transformation Stats Ultimate Vaizel Atk Speed 55% Casting Speed 50% Speed 100% PvP Attack 378 PvE Attack 189 PvP Defense 217 PvE Defense 193 Accuracy 361 Dodge 352 Magic Resist 341 Physical Crit 350 Magic Crit 330 Triniel Atk Speed 55% Casting Speed 50% Speed 100% PvP Attack 378 PvE Attack 189 PvP Defense 217 PvE Defense 193 Magic Accuracy 361 Dodge 341 Magic Resist 352 Physical Crit 330 Magic Crit 350 Thank you! The Aion Team
  22. Greetings Daevas! Payment processing will be unavailable Tuesday April 18th from 9:00am - 1:00pm PDT. Please note while the Web Shops are in maintenance the purchase of Siel's Aura, Quna, Black Cloud Coins will be disabled. We will provide an update if there are any changes to the current timetable. Thank you for your patience and understanding. Thank you, The Aion Team
  23. Greetings Daevas! Payment processing will be unavailable Tuesday April 18th from 9:00am - 1:00pm PDT. Please note while the Web Shops are in maintenance the purchase of Siel's Aura, Quna, Black Cloud Coins will be disabled. We will provide an update if there are any changes to the current timetable. Thank you for your patience and understanding. Thank you, The Aion Team
  24. Greetings Daevas! “It is not the path of every Daeva to Ascend.” Aion Classic 2.7 Update is almost here! With this new update, a brand new class will be available to all Aion Classic players! The Revenant, a new exclusive class that wields deadly, retractable Chainblades will debut in AION Classic on May 9, 2023. Thank you! The Aion Team
  25. Greetings Everyone, The below list will be updated with any Known Issues as we identify them or they are brought to our attention. Issues are currently being investigated by the team, and as soon as we know more information, we will update here. We appreciate your understanding and patience at this time as we work towards a solution as quickly as possible. We are aware of and currently looking into/investigating the following: Vaizel/Triniel Amulet item doesn't show item descriptioz - Issue has been fixed (4/11) Some of the NPC dialogue for Apsaranta Legion and Dispatch Quests is shown in Korean - Issue has been fixed (4/11) Glory Points season rewards were not delivered to some players after GP reset Paragon Event Pass Missions are not progressing for some players - Issue has been fixed (4/13) Legion Renown Quests for Asmodian/Elyos provides Veilbreaker FEXP instead of Lethal Hymn FEXP - Issue has been fixed (4/11) If you happen to see any other issues, please do not hesitate to post a Bug Report on the forums or contact us at support.aiononline.com. Thank you!
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