SixTo-DN Posted February 14, 2018 Share Posted February 14, 2018 Hello! First of all, I regret my English as a translator. My problem is when I want to update it does not leave me. The error data is E02018 and the name of the file that is FileInfoMap_AION_177.dat.zip Any help or advice? Thank you! Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted February 14, 2018 Share Posted February 14, 2018 Can you post a picture of the error? Are you using wireless internet? Or proxy server? Have you tried disabling (temporarily) firewall/antivirus? Thanks! Link to comment Share on other sites More sharing options...
SixTo-DN Posted February 14, 2018 Author Share Posted February 14, 2018 << FileInfoFile Hash Value >> File Name : FileInfoMap_AION_177.dat.zip Hash Value : 0000000000000000000000000000000000000000 File Name : FileInfoMap_AION_177.dat Hash Value : 0000000000000000000000000000000000000000 << Error Message >> [Update Error] Cannot download file. Please restart the Launcher. If this problem persists, contact Customer Support at htt Wireless Internet The antivirus is disabled Thanks to you! Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted February 15, 2018 Share Posted February 15, 2018 1 hour ago, SixTo-DN said: << FileInfoFile Hash Value >> File Name : FileInfoMap_AION_177.dat.zip Hash Value : 0000000000000000000000000000000000000000 File Name : FileInfoMap_AION_177.dat Hash Value : 0000000000000000000000000000000000000000 << Error Message >> [Update Error] Cannot download file. Please restart the Launcher. If this problem persists, contact Customer Support at htt Wireless Internet The antivirus is disabled Thanks to you! Can you try downloading on wired internet? Also going to send you a private message. Link to comment Share on other sites More sharing options...
Alaynna-DN Posted March 29, 2018 Share Posted March 29, 2018 I have that same problem! But I'm not using wireless internet, and antivirus/firewall are disabled. Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted March 29, 2018 Share Posted March 29, 2018 1 hour ago, Alaynna-DN said: I have that same problem! But I'm not using wireless internet, and antivirus/firewall are disabled. Try my suggestions here: If those don't work, let me know. I'll try to get back to you as soon as I can. Link to comment Share on other sites More sharing options...
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