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black screen after launch


2s2D7950-DN

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hello,

i got a new computer (W10) and everytime i try to play aion it launches, the window opens and all but then it stays all black, no matter how long i wait. i tried changing the aion.bin to bin.old but then the launcher download the previous one again so...i also got the directx_Jun2010_redist thing i saw here but still the same, tried turning off avast just in case but still nothing...i guess ill also send a ticket to support ?

thanks in advance!

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2 hours ago, 2s2D7950-DN said:

i tried changing the aion.bin to bin.old

It should be aion.bin.old, not just bin.old.

So try that again and see if it works. If not, check to make sure your graphics card drivers are up to date. Sometimes I'll get a gray screen if my graphics card drivers need to be updated.

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