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GM Izko (Aion)

Dec 10, 2020, 16:29 PST


I would like you to try an advanced repair of the Aion game client. To do this:

Browse to your Aion folder (default: C:\Program Files (x86)\NCsoft\Aion)

Locate and delete the folders"BIN32" "BIN64" "DATA" and "L10N"

Double click on the Aion Shortcut on your desktop to launch the NCSOFT Game Launcher. Use only the official NC Launcher, not any third-party launcher or .bat file.

Once the file scan is complete, Aion will automatically start (unless disabled in settings). Close Aion and return to the launcher.

Click "File Repair" and allow the repair process to complete.

Allow the file check process to complete, and then try the game again. Also, please sync your system time automatically. Please let us know if the issue persists.

Please do not hesitate to contact us should you have any additional issues, questions or concerns.


GM Izko
NCSOFT Support Team

I wonder if Support knows that if it's affecting the account itself, that the player can't do anything about it. 

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