5s248FC8-DN Posted February 10, 2018 Share Posted February 10, 2018 Anyone know how long it takes to receive a return on an inquiry? About 4 years ago when I played, it was less than 20 minutes, I submitted a ticket over 5 hours ago and have heard nothing back. I can't log in due to the new 'need a pin per character' system, but it never gave me an option to create a pin in the first place so.... Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted February 10, 2018 Share Posted February 10, 2018 24-48 hours, assuming you don't reply to your ticket and bump it to the bottom of the queue. Welcome to outsourced support. .-. Link to comment Share on other sites More sharing options...
5s248FC8-DN Posted February 10, 2018 Author Share Posted February 10, 2018 Whelp... So much for that. I was going to stream the beginning levels and progression through their game. I'm now rethinking it. Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted February 10, 2018 Share Posted February 10, 2018 Sorry, man. and it's only a single pin per account, though? It would have had you make one the first time you logged in. Edit: Pin system's been here since...early game. Link to comment Share on other sites More sharing options...
5s248FC8-DN Posted February 10, 2018 Author Share Posted February 10, 2018 If that's the case then the pin is 4-5 years old... Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted February 10, 2018 Share Posted February 10, 2018 Yeah, the PIN has been around since December 2010. Link to comment Share on other sites More sharing options...
5s248FC8-DN Posted February 10, 2018 Author Share Posted February 10, 2018 Whelp. I guess I won't be streaming it this weekend since it takes so long to hear back then. A little unfortunate. I had been hoping to revisit some good memories. Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted February 10, 2018 Share Posted February 10, 2018 Hopefully you'll hear back sooner since it's an account issue rather than a game issue. Just don't "bump" your ticket, and you should hear back from them by tomorrow. It really sucks, and I'm sorry. :< Now's a good time to revisit some memories before 6.0 comes (in a few months) and wipes away most of the old maps. Link to comment Share on other sites More sharing options...
5s248FC8-DN Posted February 10, 2018 Author Share Posted February 10, 2018 We will see... Their phone service is apparently not open on weekends and closed before I knew they had one. Link to comment Share on other sites More sharing options...
5s248FC8-DN Posted February 10, 2018 Author Share Posted February 10, 2018 Waaaaaait. They're getting rid of old maps? I mean.. All my chars got deleted apparently in their server mergers But that's sad day Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted February 10, 2018 Share Posted February 10, 2018 They shouldn't be deleted. Going by the character you're posting on, they should be on Danaria, lol. And yeah. A lot of the old (and some of the new) maps go bye-bye with the revamp of the game in the next major-major patch. We're just months out from seeing that patch here, so no rush. Link to comment Share on other sites More sharing options...
5s248FC8-DN Posted February 10, 2018 Author Share Posted February 10, 2018 I only had 2 server options... Neither were Danaria. Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted February 10, 2018 Share Posted February 10, 2018 ??????????? If you downloaded the NA client, it'd be Katalam and Danaria. What servers are showing up for you? Link to comment Share on other sites More sharing options...
5s248FC8-DN Posted February 10, 2018 Author Share Posted February 10, 2018 Oh. They are. But I'm on Katalam Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted February 10, 2018 Share Posted February 10, 2018 load up the Danaria server, lol Link to comment Share on other sites More sharing options...
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