Alyta-DN
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Posts posted by Alyta-DN
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Hello,
Please notify the team they need to fix the [Event] Stigma Enchantment Stone (7 days) at the Baron Baroca NPC in Gelkmaros. It is charging players the [Event] Doguri's Coin Pounch currency from the last event we had instead of [Event] Event Coin that the items need.
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6 hours ago, Shiftie-DN said:
@Wissp Any reason why event items have been removed from the BCM before the event actually ends??
They did the same thing for the last event. I'll copy and paste the nonsense I was sent in my ticket about it...
What I asked:
Why are the Doguri items taken down from the shop? The webpage (https://www.aiononline.com/en-us/news/help-doguri-and-receive-special-rewards) says:
Sale Duration: April 18 - May 9
It should still be up for purchase today (May 9/23) and I wanted to buy the Doguri Special Bundle for 1200BCcoin for my friend who missed out buying the motion from the event NPC because the Elyos always had control over it. Thank you.
They replied:
The item is intended to be unavailable on May 09, 2023. It is possible that due to timezone differences, that the item was removed from your end earlier.
Regards,
GM Fructuoso0 -
On 5/29/2023 at 7:12 PM, Wissp said:
Greetings, Daevas!
Tomorrow, May 30 we will be holding our regularly scheduled maintenance for Aion. Downtime will begin at 3:00 pm PDT / 10:00 pm UTC / 5:00 pm CDT and will conclude after approximately 3 hours and 30 minutes.
Aion Maintenance Notes
The following changes will be coming to the game during this maintenance:-
AN Daeva's Pass - Season 9 Begins
- Event Duration: May 30 – June 27
- Please note that starting this season, Daeva Pass Season will begin/end on Tuesdays.
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GP (Glory Point) Reset and Gold Bar Distribution based on Rank
- Next Season Duration: May 30- June 27
- Abyssal Splinter Dialogue Issue Fix
- Spring Sweet Dreams Event ends
- Spring Breeze Bundle Ends
- Dream of Bloom Promotion Ends
- AN Daeva's Pass - Season 8 Ends
Thank you!
The Aion TeamHello @Wissp,
Thank the team for fixing the Abyssal Splinter, it seems fine once again.
I see that the GP season has partially reset, but I never got any rewards from it sent to my mailbox like what happened the last season. The ranking list is still showing all the last season's values. Will it be delayed?
Also, no rewards have been further mentioned or compensated for the GP season we did not get mail from when the patch was implemented. See here for @Roseae's list:
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AN Daeva's Pass - Season 9 Begins
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7 minutes ago, Wissp said:
Greetings, Aion Community!
Allow me to introduce myself as your Community Manager!
NCSOFT West has recently undergone a significant internal restructuring, resulting in the formation of NC America, a newly unified entity dedicated to providing an enhanced gaming experience to all our players.
Our goal is to improve engagement and support to levels beyond what we've achieved before. However, I want to acknowledge that the process of ramping up will take some time. We are committed to rebuilding and strengthening our connection with the community, and your patience and understanding will be greatly appreciated during this transition.
In the coming weeks and months, you can expect increased communication, regular updates, and a renewed focus on community engagement. Your feedback and insights will play a vital role in shaping the future of Aion. While we may not be able to respond to every post individually, rest assured that we are actively monitoring and compiling your feedback into comprehensive reports for the key departments and individuals working on these games.
Thank you for your continued support and dedication to our gaming community. I'm excited to connect as we embark on this new journey together. Please take this opportunity to introduce yourselves, share your thoughts, and let us know how we can make your experience even more enjoyable. Together, we will create an even stronger and more vibrant gaming community for Aion.
Kindest regards,
Wissp
Community Manager, AionCongratulations Wissp!
I have seen you post previously and I want to fully welcome you aboard to our community.
What an adventure you have in store.
If you have any questions about things in game, feel free to reach out.
I will also directly message you on a regular basis when there are issues that arise, so please keep an eye out.
Good luck and try to have fun
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Hoping during next maintenance we'll see the Abyssal Splinter fix.
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On 5/24/2023 at 4:58 AM, Roseae said:
Greetings Daevas,
The team would like to share that an emergency maintenance will soon take place today (May 24, 2024), at approximately 2:20 am PDT / 9:20 am UTC / 4:20 am CDT, and will last for approximately - minutes. Expected server downtime is currently tentative and subject to change.
The following items will be addressed during this maintenance:
Fixed an issue with the NPC Triniel and Vaizel, incorrect Sacred Relics are being given.
If you have additional issues or concerns, please feel free to submit a support ticket at https://us-support.ncsoft.com/faq/aionncw
Again, we apologize for any inconvenience, and greatly appreciate your patience!Known Issue:
NPC Cruel Airo has a localization issue on her dialogue - Issue will be fixed on 5/30Thank you!
The Aion TeamPlease make sure NPC Cold Airo is fixed as well. Thanks!
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16 hours ago, GenericUser31660 said:
1. Weekly mission defeat 5 monster in the abyss :
I eliminate lvl 38-40 mobs and also the lvl 55 of the artifacts and the quest does not count, I am lvl 52.
2. enter baranat dredgion : Not cant I am lvl 52
I already paid, I unlocked the pass, but I can't do the missionsI think you meant to post this on the Classic forum section.
Not sure if this can get moved for you or if you'll need to repost.
Here is the link:
https://forums.aiononline.com/forum/28-general-discussion/
If I were you, I would send in a support ticket for further assistance.
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No news on a fix for the Abyssal Splinter?
By the way, there is also an NPC called Cold Airo that appears in there depending on the day.
Cold Airo and Cruel Airo are both of the NPC names that give quests.
Also, it's not just a text issue that's a problem. The quests do not work, as well as the box at the end can not be clicked on.
On 5/15/2023 at 10:12 PM, GM_Rocket said:Known Issue:
- NPC Cruel Airo has a localization issue on her dialogue
Thank you!
The Aion TeamSee here:
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On 5/17/2023 at 5:48 AM, 1s30CCF7-KT said:
New support page doesn't load. Also appeals not replying to people
You will probably need to use whatever new form.
I got this reply to a ticket I sent the day before they swapped to the new system:
##- Please type your reply above this line -##
Hello
This email address is no longer in use. You will receive no further response to your email.
We have recently launched new customer support pages where you can submit your questions:
Blade & Soul: https://us-support.ncsoft.com/faq/bnsncw
Lineage 2: https://us-support.ncsoft.com/faq/lin2ncw
Aion: https://us-support.ncsoft.com/faq/aionncwIf your account has been locked, or you are unable to log into the support site, you can use the form below:
https://us-support.ncsoft.com/qna/ticket.We apologize for the inconvenience and hope to see you in-game soon.
The NCSOFT Support Team
This email is a service from NCSOFT.
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These ones?
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You guys broke Shattered Abyssal Splinter
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Of course something broke while something else was being fixed...this is what happens when you leave quests unsupervised
Yes, the box at the end is bugged too.
If you still really want to do the instance, you will need to wait out the 2 minute starting timer, do the usual 1,000,000m+ damage on the boss and wait out the 5 minute timer.
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Someone really needs to look over the Dreams of Bloom section on the event page.
https://www.aiononline.com/en-us/news/dreams-of-bloom-promotion-spring-breeze-bundle
I know you guys have excellent copy and pasting skills, but please in future can you have someone double check it?
- Promotion date stated on the event page says May 2-May 30
Thankfully you posted the correct dates on the forum.
On 5/8/2023 at 3:06 AM, GM Vega said:-
Dream of Bloom Promotion Begins
- Event Period: May 9 – May 30
- First section of the event page is duplicated information and is already further down the page.
- Please scour your characters for any leftover Snowballs, Wintry Coins, or other items and use them before the event ends! We hope you enjoy this year’s Frozen Magic Event and may fortune favor your Snowballs!
This event was clearly copied over from the Frozen Magic event, which makes one wonder if the prizes listed above are even accurate?
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On 4/6/2023 at 5:24 PM, Roseae said:
Greetings Everyone,
The below list will be updated with any Known Issues as we identify them or they are brought to our attention. Issues are currently being investigated by the team, and as soon as we know more information, we will update here. We appreciate your understanding and patience at this time as we work towards a solution as quickly as possible.
We are aware of and currently looking into/investigating the following:
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Vaizel/Triniel Amulet item doesn't show item descriptioz- Issue has been fixed (4/11) -
Some of the NPC dialogue for Apsaranta Legion and Dispatch Quests is shown in Korean- Issue has been fixed (4/11) - Glory Points season rewards were not delivered to some players after GP reset
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Paragon Event Pass Missions are not progressing for some players- Issue has been fixed (4/13) -
Legion Renown Quests for Asmodian/Elyos provides Veilbreaker FEXP instead of Lethal Hymn FEXP- Issue has been fixed (4/11)
If you happen to see any other issues, please do not hesitate to post a Bug Report on the forums or contact us at support.aiononline.com.
Thank you!
Item collection issues that need to be looked into:
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- Since the latest update, some players can not use the Daeva Pass Season 7 Attack and Defense Jewels they paid for. There is no spot in the event tab of the collection window to place them.
-Players had their collections deleted during the server merge in 2021 and are still waiting on a fix
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1 hour ago, MetaBlack-KT said:
Is Aion bound to daylight saving time? Usually my time has been CT+9h= GMT+3h, No DST at my location. If Aion is on DST then why is the daily reset (9am CT) same in winter and summer?
And this maintenence started on 1am my time instead of 2am.
They stopped adjusting for daylight savings since 2018.
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28 minutes ago, Viseris-KT said:
Hold your horses, it doesn't say combination and it doesn't say event, so its probably a sale of some sort, rather than the transformation combination that we used to have.
Probably selling that reroll key for 250$ again, before people start getting it with deava marks in couple of months.
True, there's a few different possibilities that it could be. I'm leaning towards them pushing some kind of BCM sale, because why would they launch two activity events at once..?
Maybe they'll surprise me this time.
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Thanks for finally fixing the event. Easily finished the pass on all my alts that couldn't set foot into the instance server the past week and a half. Cheers.
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Guess I'll watch twitter for updates on when the server will be up
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On 4/11/2023 at 10:57 AM, GenericUser43802 said:
The Premium Daeva Pass reward items <Daeva Pass Season 7 Attack Jewel> and <Daeva Pass Season 7 Defense Jewel> don't work. There is no listing for these items in the Event tab within the Item Collection window to apply the extra Attack and Defense stats. We are now a week without these stats for players who have already spent 2,240k Luna on the Premium Daeva Pass.
It's a shame there are so many complaints on Forums. But most maintenances and updates are riddled with mistakes. If the game wasn't so good, people wouldn't give it the time of day. Even paying customers deserve a better quality of service.
It's been there for me since patch... Have you tried left clicking on the item in your inventory and clicking the book with swords icon to try forcing it to pop up the collection window?
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20 hours ago, Roseae said:
Greetings Everyone,
The below list will be updated with any Known Issues as we identify them or they are brought to our attention. Issues are currently being investigated by the team, and as soon as we know more information, we will update here. We appreciate your understanding and patience at this time as we work towards a solution as quickly as possible.
We are aware of and currently looking into/investigating the following:
- Vaizel/Triniel Amulet item doesn't show item description
- Some of the NPC dialogue for Apsaranta Legion and Dispatch Quests is shown in Korean
- Glory Points season rewards were not delivered to some players after GP reset
- Paragon Event Pass Missions are not progressing for some players
If you happen to see any other issues, please do not hesitate to post a Bug Report on the forums or contact us at support.aiononline.com.
Thank you!
I did have a post started.It is crucial for you to add to your list that we are not getting the new renown types rewarded from many quests in Apsaranta. Quests that should be rewarding Lethal Hymm/Daeva of Zephyr FEXP are giving the old Veilbreaker/Lifekeeper FEXP.
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Oh good they finally put up a known issues thread
After doing the event for 2 days without going into the instance server on my alt, this is my progress.
I did abyssal splinter both days for the dungeons because I was lazy to walk out of town again.
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Going into the Instance Server (LFG, red portals, etc.) breaks the Paragon Event Pass
Until they fix it, if you want to progress your alts through it, DO NOT GO INTO THE INSTANCE SERVER
Entrar en el servidor de instancias (LFG, portales rojos, etc.) rompe el Pase de evento Paragon
Hasta que lo arreglen, si quieres que tus alt progresen a través de él, NO ENTRES AL SERVIDOR DE INSTANCIA
I thought since my Cleric could not progress through her Paragon Event pass (it's stuck at Level 1 at 0/100) that the rest of my account was also not working.
I was wrong. I logged into my alts today and all of them were working just fine.
That is, until I went into Apsa to kill the 10 daily mobs, which made the event break!
On my vandal I was at 26/30 food/drinks before I went into Apsa. I killed 3 mobs before I realized it was not recording it. I tried popping more food to finish it off to 30/30 and it would not progress. Going back to Gelk did not help. Relogging did not fix it. It's stuck/bugged now. I tried the same thing on my songweaver and had the same result.
(...helping a friend's alt with IDD for the prestige quest broke their pass.. I'm so sorry I didn't know sooner)
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BCM Error 404 persistence
in General Discussion
Posted · Edited by Alyta-DN
This is not a new bug (the loading errors have been happening since at least 2018) and most players already know what to do to when that error message comes up.
I agree it is super annoying and needs to be fixed.
From my perspective, they have not fixed it because the BCM normally works within the first 20-30min after opening the game. Eventually it stops working, you'll get the 404 loading error and it won't let you buy anything until you completely close it out and relaunch the game again.
Maybe others have it more often now?