Guest Volten Posted June 17, 2021 Share Posted June 17, 2021 Hello! I'm trying to create an account, but I'm getting the following error: "Account creation failed. You are not authorized to create an account." Why is this happening? Link to comment Share on other sites More sharing options...
Kubei-DN Posted June 17, 2021 Share Posted June 17, 2021 Either you have adblock on, or you might need to clear your cookies. Try creating it on your phone and see if that goes through. Link to comment Share on other sites More sharing options...
Guest Volten Posted June 17, 2021 Share Posted June 17, 2021 I disabled adblock and cleared cookies, it still didn't work. Tried on phone, didn't work either. This is ridiculous... Link to comment Share on other sites More sharing options...
Cyfur Posted June 17, 2021 Share Posted June 17, 2021 1 hour ago, Guest Volten said: I disabled adblock and cleared cookies, it still didn't work. Tried on phone, didn't work either. This is ridiculous... Your IP might be from a banned location. Try a VPN. Link to comment Share on other sites More sharing options...
Guest Zuva Posted June 17, 2021 Share Posted June 17, 2021 I tried a VPN, Chrome, Safari, Android, Mac, PC. Then gave up and found an old account. Created an account for my mom the next day on her computer (PC/Chrome) with no problem. What was the determining factor? I have no idea. o_o Link to comment Share on other sites More sharing options...
Kubei-DN Posted June 17, 2021 Share Posted June 17, 2021 The website and forums have a long history of having issues when it comes to character creation. I had issue too when I wanted to make an alt account, I was forced to use internet explorer to make it work. Link to comment Share on other sites More sharing options...
Guest Volten Posted June 17, 2021 Share Posted June 17, 2021 Thank you all for the help! Luckily I remembered an old account and I'm using it now Link to comment Share on other sites More sharing options...
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