Maia-DN Posted November 12, 2017 Share Posted November 12, 2017 I messaged Hime back in Sept. About a serious harassment problem and you still have yet to read the mail, why is that? Link to comment Share on other sites More sharing options...
Nyali-DN Posted November 13, 2017 Share Posted November 13, 2017 Have you tried to submit a ticket about it? I know it's not very promising (been there, done that), but at least it gets into the log. ;/ Link to comment Share on other sites More sharing options...
Aly-DN Posted November 13, 2017 Share Posted November 13, 2017 I hope you also submitted the ticket that Nyali is talking about. Hime and Cyan would have to work through Support and being able to give them the ticket number helps tremendously. I don't think that the Community Managers are our first line of defense. That would be Support anyway. Cyan and Hime would be a resource to use only after Support has failed, I would think. As to why it's been 2 months and someone hasn't answered you, maybe her mail box is flooded and your message just slipped by. Unless you think it was purposeful? Link to comment Share on other sites More sharing options...
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