Aion Game Client has stopped working!

[XOliviaX-DN]

Hi,

I need some help.  I cannot get into Aion anymore because the Game Client stops working right at the screen where you press accept to go to the character screen.

I have tried some different things suggested on the internet with no luck.  Please help Celebrations are on! 

Thanks,

Olivia

[XOliviaX-DN]

I get error and then Microsoft gives me these files:

Files that might give information about the problem?  I don't know what that means.

  C:\Users\Administrator\AppData\Local\Temp\WER5F7E.tmp.WERInternalMetadata.xml
  C:\Users\Administrator\AppData\Local\Temp\WER6B23.tmp.appcompat.txt
  C:\Users\Administrator\AppData\Local\Temp\WER70EE.tmp.WERDataCollectionFailure.tx

[XOliviaX-DN]

Anyone have any advice?  How do i put in a ticket?

From my research nothing has worked for others.  Has NC looked into this?

Olivia

[Vantheria-DN]

Here is where you submit a ticket: https://support.aiononline.com/hc/en-us

Click the submit a ticket link on the right column under Contact Us.

[Nike-KT]

i have the same error since Thursday, I already sent the ticket and it does not respond, I have two days without playing for that mistake

[InstaPenguinInc]

Im having the same problem. I deleted the folders 'bin32', 'bin64' and 'Data' from the Aion folder and now im running a File Repair, lets see if it works. I will edit this when its done to tell you guys if it worked or not. 

EDIT: IT WORKED! Give it a try, just go to the aion folder, delete the folders that i mentioned above and run a file repair.