Qahlel-KT Posted October 26, 2017 Share Posted October 26, 2017 I just spend 1 hour in Daily Luna and the final boss never showed up. I waited and waited and waited. Finally, the system told me that I got an F score even though it never stop sending wave after wave of mobs. I recorded everything after 56th minute mark. I can upload if needed but this just was a horrible experience for me. I can't do any more dailies in my alts now because I fear same stuff will happen again. Help please... Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted October 26, 2017 Share Posted October 26, 2017 Send a ticket to Support here: https://support.aiononline.com/hc/en-us Tell them what happened, include your recording, and ask for them to reset/refund your entry. That's a really rare bug that I've only heard of twice before. If they don't refund you your entry, post that here, too. Link to comment Share on other sites More sharing options...
Qahlel-KT Posted October 26, 2017 Author Share Posted October 26, 2017 3 minutes ago, Cheesecake-DN said: Send a ticket to Support here: https://support.aiononline.com/hc/en-us Tell them what happened, include your recording, and ask for them to reset/refund your entry. That's a really rare bug that I've only heard of twice before. If they don't refund you your entry, post that here, too. I submitted a ticket. Let's see how this plays out. Link to comment Share on other sites More sharing options...
Qahlel-KT Posted October 27, 2017 Author Share Posted October 27, 2017 Support asked me for the video. Here it is for the curious: Link to comment Share on other sites More sharing options...
Vantheria-DN Posted October 27, 2017 Share Posted October 27, 2017 I can't believe you stuck it out for an hour lol. Props to ya; I would've quit after like 25 minutes hahaha. Link to comment Share on other sites More sharing options...
Qahlel-KT Posted October 27, 2017 Author Share Posted October 27, 2017 Just now, Vantheria-DN said: I can't believe you stuck it out for an hour lol. Props to ya; I would've quit after like 25 minutes hahaha. I really wanted to see how it would end... Link to comment Share on other sites More sharing options...
Qahlel-KT Posted October 27, 2017 Author Share Posted October 27, 2017 So, as you remember support asked me for the video and I had uploaded. I just received a new email, which makes me think that they didn't even bother to watch the video. Because they asked me to repair my client while the problem was on server-side. On top of that, I had done dailies today with several chars with no-similar-bugs. It's astonishing that a issue that can be fixed within 5 minutes requires 5 emails in 2 days with no resolution in sight. Link to comment Share on other sites More sharing options...
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