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First, ban because of SR repeat-quest. Then not unban when ban-time ends.


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Where is the respect? Is customer a joke to you?

They banned me 7 days ago, ~ 07/30/2021 6 AM Game Server Time (i checked time by Retail server).

I did not know the reason at first. Now I do.


^ It is because of SR repeat quest then. Ofc, we all not agree with that. I did all possible things for my rights but nothing change. 

They said it was 7-days-ban and I will be unban at 08/06/2021 11:58 GMT.


From that info, I know that I got banned at 07/30/2021 5:58AM Game Server Time (07/30/2021 11:58 GMT ). Because 7 days = 168 hours and:

07/30/2021 11:58  GMT     +    168 hours     =     08/06/2021 11:58 GMT

07/30/2021 5:58 AM Game Server Time     +     168 hours    =     08/06/2021  5:58 AM Game Server Time 

But guess what, it is 08/06/2021 14:45 GMT now (08/06/2021 08:45 AM) and Im still not able to login.


What is that? Who will pay my Aura Siel back? Who will pay for my waiting time?






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  • Aion Team

Hi everyone.

I will investigate with our support team to see if there are aware of any issues affecting the ban system - however I don't have the tools or ability to comment on individual account status.

In the meantime,  I would suggest contacting Support who could help make sure the issue is resolved for you.

Sorry I can't offer more here.

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  • Aion Team


It sounds like this issue (there was an issue) was recently resolved by support. If anyone's ban lift remains behind schedule, please contact support so that they can resolve it for you asap.

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