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Kibbelz

Aion Team
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  1. Sending the team this thread to make sure they’re aware. Will update if I’m told there’s anything to share, but it also seems this issue is resolving for some.
  2. I'll pass this along for feedback and investigation. In-game notifications were shared at approximately 10:15 as I understand, though as Alvie suggests they may have only been in chat. Regarding the issue itself, a fix was only identified very recently (within the last hour) and its immediate deployment prioritized.
  3. Hi everyone, We are in the process of bringing down the servers for an emergency maintenance to address the issues with Daeva Pass Season 2. We expect downtime to last for less than one hour - and hope to have the issues fully resolved post-hotfix. We will be monitoring this thread in case there are any concerns or issues which arise after the hotfix is deployed. Thank you.
  4. Just wanted to share that I have added this to the list of things being reported to the team. Thanks.
  5. We are still investigating. Cannot say yet whether this will be resolved on the shorter-term, or further out. I can say the team is motivated and I see that many people are involved on the investigation, but the fix will depend on the cause, and the steps involved to adress it. Generally when limited info is at play, I recommend setting expectations towards patience.
  6. As I understood, this issue had been resolved. Is you're still experiencing this issue, please contact support here. They may be able to help, or ensure QA is tracking the issue still. As the when this Daeva Pass Season 2 will be fixed, I will be sure to update when I have additional information. Sorry I can't offer more atm, that's all the info I have
  7. It is a bug, and it seems that it's the cause of the other issues w/ Daeva Pass reward distribution atm.
  8. Season 2 of the Daeva Pass and its associated rewards are not being displayed in the UI correctly. This is also causing issues with the items being delivered. Once a fix is ready for this we will ensure that all players receive the correct rewards they are entitled to.
  9. Update from the Game Team. I will be creating a separate thread for the topic shortly: Season 2 of the Daeva Pass and its associated rewards are not being displayed in the UI correctly. This is also causing issues with the items being delivered. Once a fix is ready for this we will ensure that all players receive the correct rewards they are entitled to. Dedicated thread here:
  10. Hi Kubei. I appreciate the help you have often given around the forums, and although I've already shared some of this feedback with the team in recent weeks, I'll go ahead and share this comment directly as I think it includes a good summary of discussions I've seen across several areas. As to the claim you reference, would you be willing to direct me to where we made the statement you put in quotes? I don't believe we put out messaging saying Season 2 would be meaningfully different from the first one, and if we did I'd love to add a correction there. Regardless, I do hope you all co
  11. Understood - I will flag the entire 'Receive All' feature for investigation. Support, QA, and Production are all aware and investigating this as we speak - so if there's any more info feel free to send my way. I will continue to update re: any news
  12. Okay to clarify, I believe we're looking at a few issues: It seems unclaimed rewards from the previous season are not being properly distributed via mail. Some Daevas are not seeing their Season 2 Daeva Pass begin at Level 8 as it should. Daevas who did begin the Pass at Level 8, are not seeing the rewards for levels 1-8. It seems that these items are not in inventory, or in mailbox. If a player had a full inventory, dropping items does not cause these items to be received. Although these are each three separate issues, and I'm reporting each of them up, it is possible th
  13. We're investigating this. Please be sure to check mail as that is where rewards are supposed to be delivered (not to inventory) to help identify if this is an issue for some users or all.
  14. The second Daeva Pass will be more similar to the first one, however I do believe there are substantial changes being planned for Season 3 at the moment. We will be happy to share once we have more details / confirmations.
  15. Hi everyone, Our apologies for today's notes being delivered later than usual. For tomorrow's maintenance schedule, please expect downtime to begin at 6am Server Time (4am PT / 7am ET / 11am UTC). For Aion Classic, we are expecting a downtime of approximately 3 hours 30 minutes. We hope to have details surrounding the Server Merge available by the end of this week, or Monday next week. Thank you!
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