Teemaa Posted December 1, 2022 Share Posted December 1, 2022 Hello everyone, Support has said to reach out on the forums and let you all know. Shame that the players have to be the ones to communicate from the development team. Link to comment Share on other sites More sharing options...
Attestant Posted December 1, 2022 Share Posted December 1, 2022 (edited) 9 minutes ago, Teemaa said: Harassing support isn't going to change the answer you get from support. Harassing the community team afterward also isn't going to change the answer. Support said NCsoft is aware of it and is handling it. Learn to wait, it hasn't been that long. Edited December 1, 2022 by Edict Link to comment Share on other sites More sharing options...
Teemaa Posted December 1, 2022 Author Share Posted December 1, 2022 (edited) 10 minutes ago, Edict said: Harassing support isn't going to change the answer you get from support. Harassing the community team afterward also isn't going to change the answer. Support said NCsoft is aware of it and is handling it. Learn to wait, it hasn't been that long. Why is communication so hard? why would I pay for something that i haven't gotten full access to content for, for 3 weeks And i'm not harassing anyone - support told me to post about it on the forums. Edited December 1, 2022 by Teemaa Link to comment Share on other sites More sharing options...
Attestant Posted December 1, 2022 Share Posted December 1, 2022 1 minute ago, Teemaa said: You are also exaggerating the situation. They already communicated, you just don't like the answer. Link to comment Share on other sites More sharing options...
Teemaa Posted December 1, 2022 Author Share Posted December 1, 2022 1 minute ago, Edict said: You are also exaggerating the situation. They already communicated, you just don't like the answer. Where did they communicate to the player base at large instead of individual tickets? do you have any idea how communication works? Link to comment Share on other sites More sharing options...
Hazel-KT Posted December 1, 2022 Share Posted December 1, 2022 You're right Teema. Ask if you can escalate this issue to a supervisor to get an actual response instead of a copy/paste response. I got the exact same reply and just asked for a supervisor/the issue to be escalated. Link to comment Share on other sites More sharing options...
Teemaa Posted December 7, 2022 Author Share Posted December 7, 2022 So are we not gonna talk about it? forts swapped to configuration BEFORE they started resetting. Also not correct Link to comment Share on other sites More sharing options...
Asha Posted December 7, 2022 Share Posted December 7, 2022 Then what would be correct? What do you view as fair? Elys lost those forts 2 days to a week early. Would you prefer they just mail out medals to everyone who missed out.. knowing that not everyone does those dailies? I pay for those medals with my time and AP so if you wanna just give them to me for free............ Link to comment Share on other sites More sharing options...
Yoyo Posted December 7, 2022 Share Posted December 7, 2022 30 minutes ago, Teemaa said: So are we not gonna talk about it? forts swapped to configuration BEFORE they started resetting. Also not correct I dunno correcting a wrong to way was before seems pretty fair to me. Good job Ncsoft. Would you be this outraged if Asmos had the forts before the resets and got corrected to that? I highly doubt it. Link to comment Share on other sites More sharing options...
Stormwing Posted December 7, 2022 Share Posted December 7, 2022 I get the feeling they have to assign the fortresses back manually after each maintenance. Link to comment Share on other sites More sharing options...
Teemaa Posted December 7, 2022 Author Share Posted December 7, 2022 1 hour ago, Yoyo said: I dunno correcting a wrong to way was before seems pretty fair to me. Good job Ncsoft. Would you be this outraged if Asmos had the forts before the resets and got corrected to that? I highly doubt it. I’m outraged that there isn’t any sort of communication. if they reset it to balaur to “make it fair” then say “this point forward the problem is fixed” that would be okay or even saying “it’s going to be set to before the problem started” no communication Link to comment Share on other sites More sharing options...
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