Sabreze-DN Posted April 21, 2018 Share Posted April 21, 2018 Hey guys is anyone getting this error message? I keep trying to log in, but it isn't working somehow. This started happening after this week's maintenance. Yes I have sent a ticket to support but jus curious about other players here if anyone experienced the issue and managed to fix it. Link to comment Share on other sites More sharing options...
Neleth-KT Posted April 21, 2018 Share Posted April 21, 2018 Are u using a ping reducer program ? If yes try to pay monthly Link to comment Share on other sites More sharing options...
Sabreze-DN Posted April 21, 2018 Author Share Posted April 21, 2018 19 minutes ago, Neleth-KT said: Are u using a ping reducer program ? If yes try to pay monthly I use NoPing as my ping reducer and yes i do pay monthly, but I also tried without a ping reducer active, still gives the same message Link to comment Share on other sites More sharing options...
Vessttemona-KT Posted April 21, 2018 Share Posted April 21, 2018 Check if your Anti Virus or firewall is blocking the conection, i dont think that would be the problem, but still it wouldnt hurt to check. Link to comment Share on other sites More sharing options...
Laynie-KT Posted April 22, 2018 Share Posted April 22, 2018 Hello, I've just returned to the game after about 5 years. I keep getting disconnected as well. It happens randomly... sometimes when I first log into the game yet other times I can play for 1 hour or more with no problem. I've disabled my antivirus and firewall just to test that out, but I'm still getting disconnects. Any other ideas? Are many other people having this issue? Thanks! Link to comment Share on other sites More sharing options...
Vessttemona-KT Posted April 24, 2018 Share Posted April 24, 2018 I dont know what you can do, could be a connection problem, a hardware problem, etc.. i really dont know, the only advice i can give you is to send a ticket to support, they ill ask you to run some tests. Link to comment Share on other sites More sharing options...
Sabreze-DN Posted April 29, 2018 Author Share Posted April 29, 2018 I found out that it was my NoPing issue, sometimes based on a server you select, it can have trouble, so soon as it happens, you switch to another server in the NoPing options. Thanks all for helping out^^ On 4/23/2018 at 0:36 AM, Laynie-KT said: Hello, I've just returned to the game after about 5 years. I keep getting disconnected as well. It happens randomly... sometimes when I first log into the game yet other times I can play for 1 hour or more with no problem. I've disabled my antivirus and firewall just to test that out, but I'm still getting disconnects. Any other ideas? Are many other people having this issue? Thanks! I suspect it is your connection issue. What is your download and upload speed? also I suggest you to call your ISP cuz it may be having trouble too o: Link to comment Share on other sites More sharing options...
Laynie-KT Posted April 29, 2018 Share Posted April 29, 2018 It's definitely not my internet connection. I'm sitting at 50 down and 20 up, plus my boyfriend is playing right beside me on the same network and has no connection issues whatsoever. I've tried the file repair as well with no luck. Of all the games I play, this is the only one giving me trouble. As much as I loved playing Aion years back, I'm starting to think that it's just not worth the hassle at this point. Link to comment Share on other sites More sharing options...
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