Nihal-DN Posted April 5, 2018 Share Posted April 5, 2018 @Cyan Hello, just as a FYI, the repeatable quest from the event (which is supposed to give 1 key after 5 runs) doesn’t work. After doing the quest 5 times, it gives the normal reward (running scroll), doesn’t give a key, and resets to 5 remaining times. Link to comment Share on other sites More sharing options...
Chibi-DN Posted April 5, 2018 Share Posted April 5, 2018 really? i got a key after doing it once and i got it again each time Link to comment Share on other sites More sharing options...
Nihal-DN Posted April 5, 2018 Author Share Posted April 5, 2018 The first run gives a key, but the repeatable doesn’t. At least for me and other people in LFG reporting the same thing. Link to comment Share on other sites More sharing options...
Delicat-KT Posted April 5, 2018 Share Posted April 5, 2018 Can confirm, done it on 5 chars, 8 times, still no key Link to comment Share on other sites More sharing options...
Chibi-DN Posted April 5, 2018 Share Posted April 5, 2018 Weird, i guess everyone getting bugged tf out Link to comment Share on other sites More sharing options...
Kho-DN Posted April 5, 2018 Share Posted April 5, 2018 So many stupids bugs Link to comment Share on other sites More sharing options...
Partenope-DN Posted April 5, 2018 Share Posted April 5, 2018 Yes it bugged, for sure we will have today an emergency maintenance to fix it Link to comment Share on other sites More sharing options...
Violeta-KT Posted April 5, 2018 Share Posted April 5, 2018 100% this won't get fixed, since it doesn't hurt NCs profits. If anything this is intentional to prevent players from getting more free keys. Expect a post saying oopsie and If lucky they will give us a survey with a free key. Link to comment Share on other sites More sharing options...
Valkrael-DN Posted April 5, 2018 Share Posted April 5, 2018 Done it on 3 characters and only got the running scroll, better fix this NCSoft Link to comment Share on other sites More sharing options...
Nihal-DN Posted April 5, 2018 Author Share Posted April 5, 2018 No need to cry conspiracy, if they didn’t want the quest they just wouldn’t have put it. It would be nice if it was fixed next maintenance though. Link to comment Share on other sites More sharing options...
Aion Team Cyan Posted April 5, 2018 Aion Team Share Posted April 5, 2018 Hey all, we've reported this issue to the devs as well. If we can get it added by the next maintenance we will be sure to do so. Thank you. Link to comment Share on other sites More sharing options...
Nihal-DN Posted April 6, 2018 Author Share Posted April 6, 2018 Thank you sir! Link to comment Share on other sites More sharing options...
Violeta-KT Posted April 6, 2018 Share Posted April 6, 2018 6 hours ago, Cyan said: Hey all, we've reported this issue to the devs as well. If we can get it added by the next maintenance we will be sure to do so. Thank you. Oh yes that's great, did you also escalate this to Customer Support so that they don't give us the run around when we submit tickets for our missing keys. A possibility of getting the issue fixed by next maintenance sounds great till you realize each account holder with 8 lvl 51+ characters can complete this quest 13 - 27 times this week (non-boost vs boost) That is 2-5 keys per character or a total of 16-40 keys per account. Is Support ready to compensate the affected playerbase? Link to comment Share on other sites More sharing options...
Aly-DN Posted April 6, 2018 Share Posted April 6, 2018 I doubt they will do this individually. Rather after it is fixed there will be a survey with with a bunch of keys. Or at least I hope that's what happens. Link to comment Share on other sites More sharing options...
Capa-KT Posted April 6, 2018 Share Posted April 6, 2018 4 hours ago, Aly-DN said: Rather after it is fixed there will be a survey with with a bunch of keys. so like 2 keys yeah ? Link to comment Share on other sites More sharing options...
Aly-DN Posted April 6, 2018 Share Posted April 6, 2018 1 minute ago, knee-DN said: so like 2 keys yeah ? Would you be surprised? Link to comment Share on other sites More sharing options...
Violeta-KT Posted April 8, 2018 Share Posted April 8, 2018 Sent in a ticket: Quote Hello again, Thanks for the update. Unfortunately, we are unable to offer restoration or provide compensation in this case, since this issue is still being investigated. For now, I can only advise you to keep an eye on our Official Forums and Websites for up-to-date news and announcements: Website: http://na.aiononline.com/en/ Forums: http://forums.aiononline.com/ If you have any other questions, please let me know and I will be happy to assist you. Regards, GM Baerath NCSOFT Support Team As expected getting the run around. What is left to investigate? What happens when next week, the last week of the event, they are unable to provide a fix for the issue? Link to comment Share on other sites More sharing options...
Kailor-DN Posted April 8, 2018 Share Posted April 8, 2018 Well, not worth running the event more than twice on a toon then. No key after five but key for first, use that and be done after second run. Link to comment Share on other sites More sharing options...
BellChime-KT Posted April 9, 2018 Share Posted April 9, 2018 Same i got the first quest key but the other 2 did not gave me the key box hope to fix it Link to comment Share on other sites More sharing options...
Gallium-DN Posted April 10, 2018 Share Posted April 10, 2018 We should all get two Keys, as everyone who runs twice a day would have two Keys by Wednesday. Link to comment Share on other sites More sharing options...
BellChime-KT Posted April 10, 2018 Share Posted April 10, 2018 Yep the 3rd one also did not gave me the key also my last run suddenly disconnected me for no reason which sucks Link to comment Share on other sites More sharing options...
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