Jump to content
Cyan

Weekly Server Maintenance - February 12, 2020

Recommended Posts

Aly-DN   
3 hours ago, Tyd-DN said:

If you have a toon on Danaria holding the name you used check for rewards there.  They gave my compensation to lvl 1 toon on Danaria so opened a ticket and they moved to proper kt toon

Not even sure why, but this made me laugh. At least you got them to see that your level 1 Tyd hadn't entered EC all those months ago.

Share this post


Link to post
Share on other sites
15 minutes ago, Aly-DN said:

Not even sure why, but this made me laugh. At least you got them to see that your level 1 Tyd hadn't entered EC all those months ago.

Yeh Doll figured out told me.  So happened to few of us.  We all opened tickets and they fixed. 

Share this post


Link to post
Share on other sites

@Cyan, would it be possible for you guys to put the Floral Vine Furniture package and Floral Vine Cabinet on the Black Cloud Market again? I'd love to buy the set, but I'm not interested in owning a house in order to buy it. (Can you even purchase the cabinet in-game?) 🤔

Share this post


Link to post
Share on other sites
4 hours ago, Vessttemona-KT said:

I contacted support and their reply was a link of this topic ...... I should have seen that coming.

Yeah, you usually have to keep arguing with them to get beyond some bullshit copy/paste response.

Share this post


Link to post
Share on other sites
Prinz-KT   

My impressions from the tickets that I've submitted so far is that they are aware of the problem in general and will be providing the rest of the compensation next maintenance.  For now I'm holding off putting in tickets for all of the other characters.  If the compensation is still incomplete with no explanation next maintenance  I'll put in tickets for the other dozen level 80s.

Share this post


Link to post
Share on other sites
On 2/11/2020 at 9:55 PM, Cyan said:

There will be a scheduled maintenance Wednesday, February 12, 2020 from 6:00 a.m. CST / 13:00 CET. The game servers will be unavailable for approximately 7 hours.

Changes

  • Routine website and server maintenance
  • The Blooming Sprout Event will continue.
  • Evergale Canyon is now open.
    • Characters will no longer be refunded their entry when leaving the instance.
    • KNOWN ISSUE: Kicking players is enabled in Evergale Canyon. We will be monitoring for abuse while we work to address this issue.
    • Characters who entered the instance while it was bugged, but were not actioned upon, will be delivered the following to their mailbox during the maintenance:
      • 24,000 Blood Medals (terminated item exchangeable for approximately 24 million Abyss Points).
      • 132 Battlefield Combat Support Boxes
      • 792 Legendary Etium
      • 396 Ultimate Etium
      • These rewards are equal to approximately if players had entered every available opportunity while the instance was deactivated.
      • Qualifying characters who had an active Prestige Pass at any point between the end of maintenance on 8/21/2019 and the emergency maintenance on 9/11/2019 will be delivered double rewards, as Prestige has 2 entries per reset instead of 1.
      • Characters on accounts who were inadvertently actioned despite having used Luna to offset their additional entries were also sent these rewards.
    • A survey will be deployed for 1 week, which can be redeemed once per account by entering Evergale Canyon with a level 80 character, with the following:
      • 70 Battlefield Combat Support Boxes
      • 400 Legendary Etium
      • 200 Ultimate Etium
  • Characters who transferred during maintenance on 12/4/2019 will have their Lugbug mission data reset.
    • This should allow for Lugbug mission access.
    • Compensation for affected characters is being determined and will be communicated at a future date.
  • Stigmas enchanted to +9 or above will no longer be reduced to below +9 upon failure, when using Stigma Enchantment Stones.
    • At +9 and above, Stigma Enchantment Stones will use a fixed success rate.
  • Ancient and Legendary Breath of Transformation items will be added to the store.
    • One each per account is available for free per month.
    • One additional is available for purchase each month.
  • Players will be able to use Luna to add entries for the Minium Vault instance.
  • Each account will be able to create 1 level 80 character on each server between now and maintenance on 2/26/2020.
    • To create your character, click the “Character Jump” button at the bottom of the character list on the character selection screen.
    • WARNING: Once used, the character jump cannot be refunded, reused or restored, even if the original jumped character is deleted.
  • Melting Hearts will begin. Collect Chocolate Hearts throughout Atreia and use them to purchase rewards, or consume them for a buff.
    • You can see full details here.
    • This event is a rework of the older Broken Hearts event.
    • Broken Heart Pieces will be converted into Chocolate Hearts during maintenance.
    • Bundle sources of Broken Heart Pieces will be modified to provide Chocolate Hearts instead.
    • [Event] Mended Heart bundles will be modified to provide 4 Chocolate Hearts.
    • KNOWN ISSUE: Opening [Event] Mended Heart with an Asmodian character will provide only 1 Chocolate Heart instead of 4. This will be resolved in a future update.
  • Valentine’s Day decorations have been set up in the capital cities.
  • Fixed an issue where Frozen Magic bundle rewards were reverted during the Return to Katalam update.
  • Fixed an issue where Bind Resistance was sometimes incorrectly called Blockade Resistance.
  • Fixed an issue where the Gladiator skill (Advanced) Crushing Onslaught stated a 30% cooldown reduction to affected skills instead of 100%.
  • Fixed an issue where the Templar skills Shield Crush and (Advanced) Shield Crush descriptions had an incorrect skill name listed (changed Severe Blow of Judgement to Righteous Blow).
  • Fixed an issue where the Templar skills Unerring Grasp and (Advanced) Unerring Grasp descriptions had an incorrect skill name listed (changed Capture to Aether Leash).
  • Fixed an issue where the Ranger skills Heart Shot and (Advanced) Heart Shot reduced the cooldown of Retreating Slash by 60% instead of 70% as stated.
  • Increased the initial DP cost and upkeep cost of the Ranger skills Mau’s Glory and (Advanced) Mau’s Glory.
  • Fixed an issue where the Sorcerer skill (Advanced) Raging Inferno said it reduces skill cooldowns instead of skill casting times.
  • Fixed an issue where the buff effect for the Cleric skills Beam of Recovery and (Advanced) Beam of Recovery was incorrectly titled Flash of Recovery.
  • Increased the initial DP cost of the Aethertech skills Limit Breaker and (Advanced) Limit Breaker. Upkeep cost is unchanged for these skills.
  • Updated the tooltip on the Minium Vault Zikel’s Apostle transformation skill Ferocious Leap.
  • Made a minor edit to the tooltip display of skills that charge through multiple stages (for example, the Aethertech skill Idium Slam).
  • Fixed an issue where Ancient Creation raid bosses in Demaha were inconsistently named with the scrolls that summon them and the areas in which those scrolls can be used.
  • Fixed an issue where some Engraved Manastone bundles were inconsistently named.
  • Renamed 100% Manastone Enchant Supplement Selection Box to Flawless Manastone Socketing Supplement Selection Box.
  • Fixed an inconsistency in the quest description of [Growth] Enlisting Nochsana Training Camp Guardians.
  • Fixed typos in some quests relating to Infernal Drakenspire Depths.
  • Fixed an issue where some of Pernos’ dialog used an incorrect term.
  • Fixed an issue where entering Crimson Katalam would incorrectly state “Instance Server” instead of “Battleground Server”.

Be sure to follow @AionOps for server updates.

Maintenance Images of the Week

c4cww0xuojf41.jpg e0m7rtxtl4g41.png 44xl3vpp81f41.jpg

Well, we get other stuff from EC, like big bags of cubes, how come those are not in the compensation ? These are very important for progression.

Share this post


Link to post
Share on other sites

×