HeartStrings-DN Posted May 2, 2019 Share Posted May 2, 2019 Hello Cyan and NcSoft, Do you think it is too much to ask if we get an update either daily or every couple of days on the progress of fixing the huge issue of no Abyss points or GP? Any information you can share e.g. The developers think they know what the problem is now and it's going to take x number of days or weeks to fix it? Or even if there is nothing new to report today say that so people are left in the dark thinking you don't care when I know you actually probably do care. I know that software development can be challenging and it's hard to say when a patch will be released until it's completely tested and found to be without problems. So it's hard to put a date on something only to find out in testing that something is still broken and you have to go back and work on it more and retest. But actually this one is really kind of a big issue and it's more than how you said it "We know rank is important to a lot of players" People are literally and completely stuck not being able to purify their pvp gear because they don't have enough abyss points to do it unless your still rank 1 or 9. There are so many other things to this than just about rank and GP. I don't think giving regular updates even if it's to say the problem is not solved yet would help to ease the minds of your players ... I've never seen players so angry about anything before so I hope you can do the right thing. Anything so critical deserves regular updates and I think people will stop hating on the game so much. Thanks and please consider this request Link to comment Share on other sites More sharing options...
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